Reference

Terms Conditions for Your rvvip3 Account

These terms set out what you agree to when you open and use your rvvip3 account — from how deposits via DANA, OVO, and GoPay are handled to how we manage access, disputes, and account closures.

Account eligibility appliesLocal law governs accessDANA, OVO, GoPay coveredAccount holder responsibilitySubject to change with notice
rvvip3 Terms Conditions for Your rvvip3 Account
TERMS CONTACT PATHS

Reach Us About These Terms

If you have a question about how these terms apply to your account — a transaction dispute, an access issue, or a request to close your account — our support team handles it directly. You can reach us through live chat inside your account, by email, or through our social channels. We aim to respond to account and terms queries as quickly as our team allows.

Live Chat Open your account dashboard and tap the chat icon. This is the fastest path for urgent terms or account queries.
Email Support Send your query with your registered account details to our support address. We handle terms disputes and account closure requests here.
Social Channels Reach us on our official social pages for general terms questions. For account-specific issues, live chat or email is more secure.
HOW WE HANDLE YOUR ACCOUNT

Account Security, Data, and Your Rights

We take the security of your account and the data tied to it seriously. Here is how we handle the key areas covered by these terms — from how long we keep your data to how you can request changes.

Data Retention We keep your account data for as long as your account is active and for a period after closure as required by applicable regulations. You can request a summary of what we hold.
Cookie Use We use cookies to keep your session active across devices — so switching from your phone to a browser does not log you out mid-session. You can manage cookie preferences in your browser settings.
Account Security Your account is protected by password and, where enabled, OTP verification. Never share your login details. If you suspect unauthorised access, contact support immediately to freeze the account.
Requesting Changes To update your registered details, request a data summary, or close your account, contact our support team via live chat or email with your account ID and the change you need.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice. If yours is not here, live chat or email support can help.

These terms apply to anyone who opens an account on rvvip3 and uses it to deposit, play, or withdraw — including through DANA, OVO, or GoPay — where local law permits.

We notify you through your registered account when terms change. Continuing to use your account after the update takes effect means you accept the new version.

No. Each person may hold one account only. Operating multiple accounts is a breach of these terms and may result in all associated accounts being suspended.

Contact our support team via live chat or email with your account ID and the transaction details. We review disputes and respond as quickly as our team allows.

Send a closure request to our support team by live chat or email. We will confirm the request, process any pending balance, and close the account within a reasonable timeframe.

Yes. Access to rvvip3 depends on local law and is available only in eligible regions. It is your responsibility to check whether access is permitted where you are.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.